Shipping & Delivery
What are your shipping and processing times?
USA: 5-7 business days
UK: 5-7 business days
Canada: 5-10 business days
Australia: 6-10 business days
Europe: 5-8 business days
New Zealand: 6-12 business days
Asia: 7-12 business days
Mexico: 7-12 business days
Our Processing Times
Order processing takes 1-2 business days before shipment.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.
If you have trouble finding your tracking information, please contact info@luminasonic.com for assistance.
Unexpected Delays
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control.
Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
If you have any other questions, feel free to contact us at info@luminasonic.com.