Shipping & Delivery

What are your shipping and processing times?

USA: 5-8 business days

UK: 5-8 business days

Canada: 8-12 business days

Australia: 8-12 business days

Europe: 10-14 business days

New Zealand: 8-12 business days

Asia: 10-12 business days

Mexico: 9-10 business days

Our Processing Times

Order processing takes 1-2 business days before shipment.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.

If you have trouble finding your tracking information, please contact info@luminasonic.com for assistance.

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control.

Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

If you have any other questions, feel free to contact us at info@luminasonic.com.

Shipping Policy

Shipping Times:
Orders are not shipped or delivered on weekends or holidays. Shipping times may vary based on your location.

Order Cancellations:
Orders cannot be canceled or modified after 48 hours from the time the order was placed. Once the 48-hour window has passed, your order will be processed, and we will not be able to accommodate any requests for cancellations, changes, or address modifications.

Tracking Your Order:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.